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Legal information on this website
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Non-binding information
Verbal or written information is generally non-binding unless it is the subject of an offer.

Data protection notice
Only statistical data about access to this website without specific personal reference is collected and stored (number of pages accessed per day and week, ranking of the pages visited, ranking of the links clicked on to external pages). This is done in accordance with applicable data protection laws. In particular, we do not know who dialed in to our website for how long and how they behaved when they visited the site.

Copyright notices
All texts and images published on this website are protected by copyright. Any use not permitted by copyright law requires the prior written consent of the provider. This applies in particular to the duplication, editing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. Photocopies and downloads of web pages may only be made for personal, private and non-commercial use.

Right of withdrawal

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must contact us

VISUAL CREATION GmbH & Co.KG
Trier Street 12
68309 Mannheim

Telephone 0621 789982 10
Fax 0621 789982 70

info [at] visualcreation.de

inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.

- End of statutory cancellation policy -

Exclusion or premature expiry of the right of withdrawal:
The right of withdrawal does not apply in the cases mentioned in §312g Abs 2 BGB. In addition, this right of withdrawal exists for goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.